Introduction
Bicester Roofing Company Limited is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us regarding our roofing services.
Who We Are
Bicester Roofing Company Limited is the data controller for the personal information collected through this website.
If you have any questions regarding this Privacy Policy or your personal data, please contact us using the details provided on our Contact Us page.
Information We Collect
We may collect and process the following information:

• Your name

• Telephone number

• Email address

• Property address

• Details of your enquiry

• Any information you voluntarily provide through contact forms, emails or telephone conversations

• Website usage information collected through cookies and analytics tools

How We Use Your Information
We use your information to:

• Respond to enquiries and quotation requests

• Provide roofing services and customer support

• Arrange surveys, inspections and appointments

• Maintain business records

• Improve our website and services

• Comply with legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so under UK data protection legislation.
Sharing Your Information
We do not sell, rent or trade your personal information to third parties.
We may share your information with:

• Trusted suppliers and contractors involved in delivering our services

• Professional advisers such as accountants, insurers or legal advisers

• Government authorities where required by law

Any third parties are required to keep your information secure and use it only for legitimate business purposes.
Data Security
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements.
Your Rights
Under UK data protection legislation, you have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your information where appropriate

• Restrict or object to processing

• Request transfer of your data

• Withdraw consent where processing is based on consent

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
You can control cookie settings through your web browser. Disabling certain cookies may affect website functionality.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised update date

Privacy Policy - the basics 

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